
Case Study
Auto Repair Center
GMG EnviroSafe: Auto Repair Center Safety Program Case Study
- Client
- Auto Repair Center
- Location
- Nationwide, USA
- Industry
- Auto Repair
Overview
Making a national repair company a best-in-class safety organization
GMG EnviroSafe executed a national safety program for a growing auto repair company , resulting in a 50% reduction in employee incidents and a 40% reduction in direct costs per incidence.
Challenge
Execute various safety efforts across multiple locations
A growing auto repair company was executing various safety efforts across its multiple locations: each region had its own program, with some managed in-house and others using outside vendors or software. With costs high and processes inconsistent, they needed a smart, unified program.
GMG EnviroSafe was selected to execute a national safety program, with the goal of making this national repair company a best-in-class safety organization. It began with a site-by-site analysis. Working in close partnership with company leaders, a comprehensive plan was put into action incorporating GMG EnviroSafe’s program at each location. The program resulted in a nearly 50% reduction in employee incidents, preventing more than 500 employee injuries last year. The GMG program also saved this national repair company $9 million in direct costs; a 40% reduction in direct costs per incident while creating a company-wide culture of safety.
Solution
Executing a national safety program
In searching for a solution, the company analyzed their data and found that one region, a region that had already partnered with GMG EnviroSafe, was far outperforming all the others. That region was quick to point out how happy they had been with GMG EnviroSafe and praised the reliable and personal support, the range of comprehensive services, and the ease with which everything was handled. They were also impressed with how well GMG EnviroSafe understood the auto repair industry. Other companies they had spoken with just didn’t seem to “get it.” GMG EnviroSafe did.
GMG EnviroSafe was selected to execute a national safety program, with the goal of making the national repair company a best-in-class safety organization. It began with a site-by-site analysis. Working in close partnership with company leaders, a comprehensive plan was put into action incorporating GMG EnviroSafe’s program at each location.
The program includes these key elements:
- A local Compliance Coordinator for each location, providing ongoing and personal support
- A team of specialists to handle SDS, permitting, documentation and reporting
- A thorough review of each facility’s environment, employees and risks
- In-person, hands-on and job-specific safety training programs covering equipment, tools and processes
- User-friendly software and helpful tools
- Semi-annual training for all managers
- Comprehensive reporting and scorecards to track results and identify areas for continual improvement
- Clear and effective incident reporting, which identifies solutions to prevent similar incidents in the future
- Quarterly leadership meetings with GMG EnviroSafe
Results
Employee incident rate reduced by nearly 50%
With the program in place, the company reduced its employee incident rate by nearly 50%, to .54 incidents per facility last year. Not only were incidents down significantly, but the injuries themselves were much less severe. In 2013, the direct costs per incident were $12,003. Today, that cost is only $7,219.
Compared to where the company was before the program, the GMG EnviroSafe-managed safety effort is estimated to have prevented more than 500 employee injuries last year alone, saving the company $9 million in direct costs.
But the real value of the program is even larger. A culture of safety has been instilled organization wide. Employees appreciate that they are working for a company that values their safety. Managers see that the right things are being done. Executives know that risk is being minimized. And the company owners realize enterprise value in the best-in-class operations and industry leading safety outcomes.
This program also freed up the client's internal teams as well. They no longer had to manage permit filings, SDS compliance, and training sourcing alone. Working seamlessly with their business, GMG EnviroSafe let the managers and employees do what they do best, without compromising on safety.